Job Summary

• Age Limit: 24–30 years
• Gender: Both male and female can apply
• Job Location: Dhaka, Bangladesh
• Salary: Tk. 24,000 – 27,000 per month
• Experience: 1–2 years (Freshers can also apply)
• Employment Type: Contractual (under third-party payroll)

Educational Requirements

• Bachelor’s / Honors degree

Experience Requirements

• 1–2 years of experience preferred
• Experience in Banks or Call Centers is an advantage
• Fresh graduates are encouraged to apply

Additional Requirements

• Age between 24–30 years
• Good verbal and written communication skills in English and Bengali
• Basic computer knowledge, especially:
  • MS Word
  • MS Excel
  • MS PowerPoint
  • Other software packages
• Analytical skills
• Team player
• Must be innovative, creative, and able to handle challenges

Key Responsibilities

Customer Support

• Identify customer needs, clarify information, and resolve issues
• Provide or escalate solutions when necessary
• Follow up with customers when needed

Communication

• Answer incoming calls
• Make outgoing calls when required
• Respond to customer emails

Processing Requests

• Process forms, orders, and applications requested by customers

Customer Relationship

• Respond to customers efficiently and accurately
• Explain possible solutions
• Build long-term relationships with customers

Sales Support

• Assist the consumer banking team by generating sales leads

Compensation & Benefits

• 2 weekly holidays
• 2 festival bonuses

Simple explanation:
This position is mainly a bank customer service / call center role where you handle customer calls, emails, problem solving, and support banking sales activities.